APRIL, 2026 — TODAY
Art supplies
Online store of art supplies
Budget:
NDA
Profit:
$33,900
ROAS:
—
Retention
Marketing
Agency
for Shopify Stores
We help problem-solving DTC brands break through
the six-figure ceiling with traffic acquisition, funnel optimization and customer retention
the six-figure ceiling with traffic acquisition, funnel optimization and customer retention
Email marketing
Art supplies
USA
Email marketing
Clothing
USA
JULY, 2025 — TODAY
Motorcycle apparel
Online store of motorcycle apparel
Budget:
NDA
Profit:
NDA
ROMI:
—
Email marketing
Electronics
USA
Jul, 2025 — Today
Electric scooters
Online store of electric scooters
Conversions:
NDA
Revenue:
NDA
ROMI:
1,170%
Numbers
We're result driven
200
11/mth
result
A successful strategy starts with understanding what your customer wants, what stands in their way, and what they're willing to do to get the result. From there, that insight shapes everything we run as a retention marketing agency: flows and automations, weekly campaigns, and list growth. As competition gets tougher, the brands still growing are the ones customers come back to. Everyone else keeps paying to buy the same customer twice.
Free Strategy CallWHAT'S INCLUDED
How we manage retention marketing
-
[01] STEP
-
Unit
Economics -
Customer
Segments -
Lifecycle
Map
GTM
StrategyWe start with the customer and the numbers. Purchase history tells us who buys once and who comes back; margin and AOV tell us what a repeat order is worth. That maps the lifecycle: which segments exist, what each one needs to hear, and which automations earn their place first.
Result:A lifecycle map and a target for repeat revenue you can hold us to before a single flow gets built.
Book a free Strategy Call -
-
[02] STEP
-
DMARC / SPF
/ DKIM -
Domain
Setup -
Inbox
Placement
Technical
Setup ReviewBefore a single send, the plumbing gets checked: DMARC, SPF and DKIM records, sending domains, Klaviyo integration and tracking, list health and where your emails currently land. Retention built on a broken setup just fills spam folders faster.
Result:Emails reach the inbox instead of spam, and every later test runs on a setup you can trust.
Book a free Strategy Call -
-
[03] STEP
-
Popups &
Welcome -
Cart &
Browse -
Post-purchase
& Winback
Flows & Automations
The money in retention lives in automations. Popups and signup offers feed new subscribers into the welcome flow; abandoned checkout, browse, post-purchase and winback get built — or rebuilt — around real purchase behavior, then tested message by message. They sell around the clock without touching your ad budget.
Result:A base of automations that brings customers back on its own — revenue that arrives whether or not you spent on ads that day.
Book a free Strategy Call -
-
[04] STEP
-
Campaign
Calendar -
Segmented
Sends -
Content
Angles
Campaigns & Content
A weekly calendar that is not a discount ladder. Campaigns go to segments, not the whole list: launches, restocks, education and social proof — each angle tied to what that segment actually browses and buys.
Result:A list that hears from you weekly without burning out, and campaign revenue that does not depend on a discount.
Book a free Strategy Call -
-
[05] STEP
-
Weekly
Reporting -
Flow
Contribution -
Monthly
Planning
Reporting &
OptimizationEvery week we compare the numbers that matter against the targets we agreed on: retention revenue share, revenue per send, flow contribution, and the open, click and conversion rates underneath them. Anything more than twenty percent off target is raised before the call, not during it.
Result:You always know what changed, why it changed and what happens next, with monthly planning turning that into the next set of tests.
Book a free Strategy Call -
Ready to discuss your project with us?
Thank you!
Your customer success manager will contact
you in the next 24 hours.
Our clients say
Emails
What we actually put in the inbox
Flows and campaigns, designed and built in-house. A few recent ones — straight from live accounts.
cases
Retention results from real ecommerce accounts
Art supplies
Email marketing
USA
APRIL, 2026 — TODAY
Art supplies
Online store of art supplies
Budget:
NDA
Profit:
$33,900
ROAS:
—
Clothing
Email marketing
USA
JULY, 2025 — TODAY
Motorcycle apparel
Online store of motorcycle apparel
Budget:
NDA
Profit:
NDA
ROAS:
N/A
Electronics
Email marketing
USA
Jul, 2025 — Today
Electric scooters
Online store of electric scooters
Budget:
N/A
Profit:
N/A
ROAS:
N/A
B2B
Email marketing
USA
Jul, 2025 — Today
Wholesale flowers
Online floral supply store
Budget:
N/A
Profit:
N/A
ROAS:
N/A
REVIEWS
Our partners will tell you better about us
Meet Veronika, Leader of the PPC Team. Feel free to text her and get all that you need.
ASK A QUESTION
FAQ
-
When will we see the first results?
Core flows usually start generating revenue within the first 2-3 weeks, as soon as they go live. The full effect compounds over 2-3 months as campaigns, segmentation and list growth build on top.
-
How soon will the first flows go live?
The technical review happens in the first week of work; core flows go live within the first 2-3 weeks.
-
How do you measure the success of retention marketing?
We track effectiveness at every stage: deliverability and inbox placement, engagement metrics (Engagement rate, Conversion rate).
-
How often will I receive reports on campaign results?
You will have access to real-time dashboards and weekly meetings to discuss reports on results.
-
Can you make changes on our website?
Yes. We have an in-house development team, so page fixes, landing pages and tracking work get done by us rather than handed back to you.
-
What are the main differences between your agency and competitors?
We focus on scaling Shopify and e-commerce brands by connecting customer research, lifecycle strategy, retention campaign management, and funnel optimization. Instead of treating ads as an isolated service, we use performance data to improve the entire customer journey.
-
Is there a minimum list size to start?
No hard minimum. Retention compounds with list size, so if your list is small, we pair the program with list growth from day one: popups, signup offers and lead capture on the store.
-
How do you address low conversion rates on the website?
Over 9 years of experience, we've developed an understanding of what a website needs to achieve maximum conversion rates. Therefore, we provide each client with recommendations for improving their conversion rates.
-
Do you set up tracking on the website?
Yes, our technical specialists set up Klaviyo integration and tracking, Google Analytics 4, Google Tag Manager, and the DNS records email needs: DMARC, SPF and DKIM.
-
What other services do you offer?
Paid social, paid search, SEO and web development. Which of them a project needs gets decided by the numbers, not by what we would like to sell.
-
Which retention channels and tools do you work with?
We work in Klaviyo — the retention platform built for Shopify. Our team handles strategy, technical setup, flows and automations, campaign calendar, segmentation, popups, deliverability and ongoing optimization to grow the share of revenue that comes from your existing customers.
-
What does your retention marketing service include?
Our retention marketing covers technical setup, flows and automations, weekly campaigns, segmentation, popups and list growth, deliverability and ongoing reporting. Design, copy and build all happen in-house, in Klaviyo.
